Book a Mango flight
Use the flight comparison tool on the left. Simply enter where you are flying from and to. Choose the date(s) you want to fly out and return, and then click “Search for flights”. The tool will compare all airlines flying that route on those dates. It will then list the airlines by the cheapest. It might not be Mango airlines that turns out to be the cheapest flight, but they will be included in all domestic flight comparisons.
Mango Airlines was founded in 2006, by its parent company South African Airways, as a response to the increase in low-cost airline competitors providing affordable air travel throughout South Africa.
Mango Airline’s first flight took place on 15 November 2006 and operates four Boeing 737-800 aircraft, each carrying 186 passengers between Johannesburg and Cape Town, Durban and Cape Town, Johannesburg and Durban and Bloemfontein and Cape Town. Their flights between Durban and Bloemfontein were canceled in 2007.
Mango Airlines did not have a flourishing start with teething problems such as passenger complaints regarding delayed flights and flights having to return to their departure airport due to technical problems. The airline also received much criticism from the competitors such as Kulula and 1Time airline for being owned by South African Airways, which itself is owned by the South African government, and therefore is receiving funding which is generated, among other things, the taxes from Mango Airline’s competitors.
Mango Airlines (www.flymango.com) also experienced a number of difficulties with their discounted special prices on tickets on a number of occasions, when their website was so inundated with traffic it caused it to grind to a halt in 2006 with the offer of tickets for R169 which was half the price of its competitors, and again in 2007 with the offer of tickets for R1 excluding taxes.
After the teething problems, Mango Airlines expanded their offering in addition to their standard economy class tickets to include Mango Flex tickets which allow Mango Airline passengers to change the date, time and destinations of their tickets. They also began offering Mango Plus tickets which allow passengers to utilise a business class lounge, carry 10kg extra luggage, and receive vouchers for free meals. Mango Airlines have vied away from loyalty programs for their clients unlike their competitors.
In Mango Airlines effort to provide air travel to all South Africans their booking facilities for cheap flights were made available from national stores such as Shoprite, Checkers and Checkers Hyper Money Market Kiosks in South Africa, as well as on their website.
In 2007, Mango Airlines started a partnership with the Southern Sun group, one of South Africa’s largest hotel groups, to provide discounted and cheap flights for Southern Sun’s frequent guests. After many teething problems, and criticism from their competitors, Mango Airlines has maintained a fair market share in the low-fare domestic sector providing affordable flights to South Africans.
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